EdRex Learning |Policies - EdRex Learning

EdRex is an online learning platform owned by EdRex Pty Limited established and operating Australia for providing education to students. The aim of the company is to add value to the existing education system & become the world's most trusted online EdTech brand.

We respect & take your privacy seriously know that you care about how your personal information is used and shared. This Privacy Policy (“Policy”) describes the Company's policies and procedures on the collection, use, and disclosure of your information pursuant to your use of the Company’s website (available at edrex.com.au) and related mobile and software applications, whether existing now or in future (collectively, the “Online Platforms”). The Company is committed to ensuring that any use or sharing of your information with anyone shall only in accordance with the procedures described in this Privacy Policy.

These assessments are run by ACARA — the Australian Curriculum, Assessment, and Reporting Authority.

The terms “We”, “Our”, “EdRex”, “Company”, and “Platform” refer to the Company and permitted assigns (as and when applicable), and the terms “User”, “You” and “Your” refer to a User of our Online Platforms.

EdRex will take all reasonable measures to ensure personal information in its possession or control is protected against loss, unauthorized access, use, modification, or disclosure. We will ensure that the staff dealing with personal information are made aware of, and undertake in writing to observe, the Australian Privacy Principles.

Please read this Privacy Policy before using the site or submitting any personal data. Use of our Online Platforms, shall be deemed as your express consent to be bound by the terms of use described in this Privacy Policy .

PRIVACY POLICY IS PART OF OUR TERMS

This Privacy Policy is a part of and incorporated within and is to be read along with the Terms of Use of our platform (the “Terms”). You may click here to view the Terms of Use.

What We Collect

When you interact with our Services, we may collect:

Contact And Demographic Information, such as your date of birth, gender, email address, full name, full address, nationality, and phone number.
Financial Information, such as your bank account number, payment card information, and transaction history on the platform.
Transaction Information, including information about the services you availed on our Online Platforms.
Correspondence, such as your Feedback, Quiz, Questionnaire, and other survey responses, and information you provide to our support teams, including via chatbot.

Information We Get from Others (Third Party)

We may collect information about you from third parties as permitted by law or through your interaction with third parties we may integrate with from time to time to offer new features and/or services to you (“Third Party Integrations”).

We may also receive information about you from third parties such as other Members in connection with our provision of certain services as well as from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements, or communications.

Information We Get from Others (Third Party)

We and the third parties we authorize may use cookies, web beacons, and similar technologies to record your preferences, track the use of our Sites and mobile apps, and collect information about the use of the Services, as well as about our interactions with you. This information may include Internet Protocol (IP) Addresses, Browser Type, Internet Service Provider (ISP), Referring/Exit Pages, Operating System, Date/Time Stamp, clickstream data, and information about your interactions with the communications we send to you. We may combine this automatically collected log information with other information we collect about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of our Services may not function properly.

WHAT PURPOSE DO WE USE YOUR INFORMATION FOR?

Any of the information the Website collects from you may be used for one of the following purposes:

To provide Services on or through our Online Platforms.
To run our Online Platforms and for other internal operations including but not limited to the personalization of user experience, troubleshooting, data analysis, testing, research, statistical, and survey purposes
To improve our Online Platforms (as we continually strive to improve the offerings based on the information and feedback, we receive from you);
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
To verify and process transactions on our Online Platforms, as applicable.
To store and update our records including the back-ups as per the business requirements;
To enhance the security of our Online Platforms and keep them safe and secure;
To administer any activities in the nature of the Contest, Promotion, Survey, or other site features .;
To send periodic notifications & notify you about changes in our Services;
To improve our features, we provide you through our Online Platforms to assure the best services;
To understand the effectiveness of advertising we provide and carry out;
To comply with any statutory or regulatory requirements;
To troubleshoot problems; detect and protect against error, fraud, and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users, or the general public.

Your Personal Information, whether public or private, will not be sold, exchanged, transferred, or given to any other entity for any reason whatsoever, without your consent, other than for:

The express purpose of delivering the purchased product or service requested by you from our online platforms, as applicable;
administering any activity in the nature of the contest, promotion, survey, or other feature;
sending periodic notifications; and
Performing analysis on the data related to transactions, behaviors, etc.

The email address you provide for processing of your order may be used to send you the information and updates pertaining to order, in addition to sending you occasional news, updates, and related products or services information of EdRex, as applicable.

WHEN DO WE COLLECT THIS INFORMATION?

We may ask you to provide us with your Personal Information on our online platforms, if and when:

you register and make an account on the Website or on the App,
transfer any funds from/to your linked Bank account
correspond with us by phone, e-mail chat or otherwise
place an order on the Website or on the App, as the case may be,
subscribe to EdRex's newsletter, if applicable,
we troubleshoot problems reported by you
respond to a survey or fill out a form on the Website or on the App, for the limited purposes of identifying you personally, communicating with you, in the context of the provision of EdRex’s Services, in compliance with the requirements of law.

VOLUNTARY DISCLOSURE TO THIRD PARTIES

This Privacy Policy shall not be applicable over to the voluntarily disclosure of any information by you to other users of our Online Platforms or third parties other than the Selected Third Parties .

Security

We always maintain robust Administrative, Technical, & Physical safeguards designed to protect the personal information we maintain against any unauthorized access or disclosure. However, no system can be completely secure.
Although we take pro-active steps to secure your information, we cannot guarantee that your information, searches, or other communication will always remain secure. When registering for our Services, you are advised to choose a complex password. Never share your account credentials with any third parties and submit a customer service ticket on [email protected] if you become aware of any unauthorized access to or use of your account. You are responsible for all activity on the account that is associated with your login credentials.

The Company may change and update this Privacy Policy from time to time. We will use commercially reasonable efforts to generally notify all users of any material changes to this Privacy Policy, however, you should look at this Privacy Policy regularly to check for such changes. We will also update the “Last Updated” and “Effective “dates at the top of this Privacy Policy, which reflects the effective date of such policy. Your continued access to or use of the Services after the date of the updated Privacy Policy constitutes your acknowledgment and agreement that you have read, understood, and accepted the terms of the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop accessing or using the Platform and/or the Services. All the changes will have an ex-post facto effect. You are encouraged to review this Privacy Policy whenever you access our Online Platforms to make sure that you understand how any personal data you provide will be used.

YOUR CONSENT

By using our Online Platforms, you agree and consent to the collection and use of information collected in the manner described above and in accordance with this Privacy Policy. You also agree and consent to any changes made to this Privacy Policy in due course and without notice. If you do not agree with the terms and conditions of this Privacy Policy, please do not provide any information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any information as required by us, we may not be able to provide you with the Services that are being offered through our Online Platforms.

INFORMATION DISCLOSURE TO OUTSIDE PARTIES

We do not sell, trade, or otherwise transfer your Personal Information to outside parties. This does not include trusted third parties and subcontractors who assist us in operating our online platforms, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and ensure the same level of data protection that is adhered to by EdRex. We may also release your information to:

Comply with applicable law or respond to a court order,
Enforce our site policies, or protect our rights & property,
Take actions to detect and prevent an actual or potential occurrence of identity theft, fraud, money laundering, or other illegal acts,
To disclose or share your Personal Information in accordance with our Terms of Use; or to protect the rights of the platform,
Share some or all of your information as governed in the case of transfer of assets, acquisitions by, or mergers with other business entities.

However, non-personally identifiable visitor information may be provided to other parties for gaining insights and/or other uses. We use certain information in an aggregated form across users to compile statistical and demographic profiles for our business and marketing activities.

NOTICE TO PARENTS

We want to help you guard your children's privacy. We encourage you to talk to your children about the safe and responsible use of their Personal Information while using our Site. The Site does not publish content that is harmful, derogatory, or pornographic in nature. However, the Website shall not incur any liability should your children provide us with any Personal Information without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us at 291888247 If we become aware that a child has provided us with Personal Information without parental consent, we take steps to remove such information and end the child's account.

APPLICABILITY

This Privacy Policy applies to information collected through EdRex's platform including the Website as well as the App if any.

GOVERNING LAW

This Privacy Policy shall be governed by the laws of Australia and rules framed thereunder and any amendment, modification, or statutory enactment thereto from time to time. Any dispute that may arise from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Australia.

The information described in this Privacy Policy is collected and retained by EdRex, which owns the Website and the App. If you have any concerns pertaining to this Privacy Policy and/or the information shared hereunder, you can connect with our Team at [email protected]

Our team shall endeavor to respond to you within 30 days of your submission. Please note that if you withdraw your consent to any or all use or disclosure of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services or products to you or administer any contractual relationship in place. Such withdrawal may also result in the termination of any agreement you may have with us. Our legal rights and remedies are expressly reserved in such an event.

Student Name	Grade Year	School Name

PRIVACY POLICY IS PART OF OUR TERMS

Newsletter